BSBMGT516 Facilitate continuous improvement

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    1.   Read the case study ‘AC Gilbert’ in Appendix 1. Assume no improvements have been made and the company is still operating in the same way today as when it closed in 1967. Consider the following scenario: Your manager, as per organisational processes for continuous improvement, has asked you to develop a performance improvement strategy, brief the management team, develop the idea with the team, seek the team’s approval and seek final approval from your manager.

    2.   Develop a one-page performance improvement strategy related to competitiveness. Include: a. strategic goals b. description of proposed process or amendment to current process c. brief explanation of how proposal will improve performance and competitiveness d. KRAs, KPIs, targets.

    a)   Strategic goals

    b)  Proposed process or amendment to current process

    c)   Brief explanation of how proposal will improve performance and competitiveness

    d)  KRAs, KPIs, targets.

    3.   Prepare to deliver a 20–30-minute management team briefing and consultation BSBMGT516 Assessment Version 1.2 10/19 Page 12 of 14 ii. changes or improvements to strategy iii. preparing to discuss changes or improvements at team briefing and consultation session c. agree time for session (agree time with assessor to ensure assessor can observe session).

    a)   distribute your proposed strategies to team (team members may be other learners, or other group approved by assessor)

    b)  ask team to consider strategy, including:

    i.             pros and cons

    ii.           changes or improvements to strategy

    iii.          preparing to discuss changes or improvements at team briefing and consultation session

    .

    4.    Lead session.

    a)   discuss options and work through group suggestions

    b)  use creative techniques to generate or develop ideas

    c)   work through implications of suggestions to trial them

    d)  encourage group to point out issues or potential problems during trailing

    e)   if and when applicable, accept failure of ideas and recognise successful ideas

    f)    Organizing an effective mentoring and coaching processes for the employees

    5.   Develop action plans for 1) transition, and 2) communication. In each action plan, include: • activities, objectives, measures (KPIs), timeframes • activities to promote the process and sustainability • activities to reduce any negative impact on people.

    Action Plan for Transition:

    Objectives:

    KPIs:

    Activities to Promote the Process and Sustainability:

    Activities to Reduce any Negative Impact on People:

     Action Plan for Communication:

    Objectives:

    KPIs:

    Activities to Promote the Process and Sustainability:

    Activities to Reduce any Negative Impact on People:

    6.   Explain Risk analysis strategy & develop at least two contingency plans related to possible implementation issues you foresee in relation to activities in your action plans.

    7.   Prepare a Cost-benefit analysis for the provided case scenario.

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